On Friday I finally started my project at the mall. I went to a very teen oriented store, Forever 21, to see what reactions I would get from the workers. Before I went in I saw that it was pretty crowded so I kept that in consideration, but what for. As soon as I stepped in the store a worker automatically greeted me, but what was more interesting was that a younger girl and her mom walked in before me and, spotted by the worker, weren't greeted...interesting. I realized so many little things I use to categorize as normal within the behavior of worker to costumer and specifically targeted costumers. Since I got such a quick reaction I'm interested to see how the following store will compare!
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